3. Agree key aspects of project
There are three distinct models for delivering FIPs and a key decision is the model, or combination of models, that will be appropriate locally. The exact mix of provision will be determined by the level and intensity of local need. However, given the increased levels of success in residential accommodation all FIPs will need a residential element of some kind. The three models are:
OUTREACH: low/medium outreach support services to families in their own home. This support service would be offered to families in their current accommodation. It is appropriate where the family are responsible for persistent anti-social behavior. Often levels of anti-social behaviour will be increasing despite engagement with services and consequently members of the family are subject to or at risk of enforcement measures. It is likely that the family home will be at risk as a result of anti-social behaviour. A family in receipt of an outreach service would be visited by FIP staff within their own home a minimum of*three times a week. It will be possible to offer outreach services in all locations.
DISPERSED UNIT: medium/high outreach support services and a non–secure tenancy in a managed unit of accommodation in the community. This support and accommodation service would be offered on the same criteria as outreach but where the families’ behaviour is so serious that to remain in their present accommodation would place an unacceptable burden on the local community. They are likely to have had numerous previous tenancies across sectors and may not currently have permanent accommodation or accommodation suitable for children. The type of tenancy agreement in the dispersed unit would be dependent on the landlord organisation but during the period of project intervention would be non-secure in nature. If the family engage with support and change their unacceptable behaviour they would be offered the option to accept the tenancy on a more secure basis.
A family in receipt of this service would typically be visited by FIP staff in their managed unit of accommodation at least daily. Visits should be flexible and cover key points in the day such as getting up, mealtimes and bedtimes. They are likely to need to be significantly more frequent early on in families’ engagement.
In developing a dispersed service consideration should be given to the availability of accommodation from a range of registered social landlords, whether properties are available as required and the proximity of properties to key local facilities such as schools.
CORE UNIT: high level support and supervised accommodation within a residential core unit where families live alongside project staff on site. The key distinction between families best accommodated in core versus dispersed accommodation is the complexity of their needs. In both cases serious anti-social behaviour makes continuation in current accommodation intolerable. However, families who require core accommodation are likely to face serious family dysfunction, homelessness, child protection issues, mental health, substance abuse and chaotic lifestyles. To address their behaviour will require the highest levels of support and supervision on a twenty four hour basis. The family would receive a non secure tenancy. If they engage and agreed outcomes are met they would be offered dispersed accommodation.
A family in receipt of this service would receive twenty-four hour support from FIP staff. Structured individual, family, and group sessions would typically take place up to seven times per week, complemented by daily unstructured observation sessions at key times of the day such as getting up, mealtimes and bedtimes.
FIPs have found that it is most effective to work with small clusters of challenging and anti-social families. Provision varies around the country but typically that has meant that core units have the capacity to house no less than 2 and no more than 6 families with 3-4 being optimum. In identifying a suitable property consideration should also be given to the size of family units within the core unit, links to local amenities including schools and health centres and its relationship to other properties in the area