Log in

View Full Version : Myheritage lost my kit.



Jana
07-08-2020, 10:39 AM
Really frustrating.

Zeno
07-08-2020, 10:40 AM
And how much did it cost?

Jana
07-08-2020, 10:43 AM
And how much did it cost?

Not so much, I got it on discount for 50 Euros.

Zeno
07-08-2020, 10:45 AM
Not so much, I got it on discount for 50 Euros.

50€? Only to go to waste?

Jana
07-08-2020, 10:47 AM
50€? Only to go to waste?

They will send a replacement kit. But I'm not overly thrilled to wait another 3 months for results, especially because I am testing somebody else.

Zeno
07-08-2020, 10:47 AM
They will send a replacement kit. But I'm not overly thrilled to wait another 3 months for results, especially because I am testing somebody else.

Oh no...

Voskos
07-08-2020, 10:53 AM
I sent all of my kits as registered packages, except 23andme iirc. This way you can track them.

TheMaestro
07-08-2020, 10:56 AM
Damn, it happened to me with 23andme twice. Imagine them claiming to loose the package and instead of that they just hide it and use it for their own purposes.

Lucas
07-08-2020, 11:03 AM
Damn, it happened to me with 23andme twice. Imagine them claiming to loose the package and instead of that they just hide it and use it for their own purposes.

I don't think so. They can test you officially and then use your sample for their own purpose, you won't know nothing about it.

Ion Basescul
07-08-2020, 11:14 AM
https://i.kym-cdn.com/photos/images/newsfeed/001/705/934/3a7.jpg

Narration
07-08-2020, 12:18 PM
I can imagine how disappointing it can be.

Alenka
07-08-2020, 12:28 PM
Oh no, that sucks.
:(
Wishing for a smooth process with the replacement kit!

Jana
08-14-2020, 09:17 PM
Well replacement kit made it to the lab and is currently in extraction phase. I hope it goes well and I have results soon, which will be very valuable for my research :)

CommonSense
08-15-2020, 01:32 AM
It took them so long to deliver the kit i had ordered for my mom near the end of last year that I was convinced it got lost in transit. That was before the covid outbreak. I imagine it must be a nightmare to finish the whole process now.