Failed sample FTDNA

[Senpai]

Anyone ever have a failed sample, and a "delay"?

If so, who's at fault, them or me? And is it probably going to happen again?

[Rethel]

Nope.
I never heard about it.
For surity, make an independent test.

[Lucas]

Anyone ever have a failed sample, and a "delay"?

If so, who's at fault, them or me? And is it probably going to happen again?

Could be contamination (dirty swab for example). They found simply other DNA than yours in this sample.

[Vascontelo]

But, both of your samples failed? Wow. You followed all the steps correctly?

[Iloko]

I submitted 4 separate saliva samples for 4 different DNA test companies...and they were all successful for me.